WATER DIVISION OVERVIEW

Do you know where your shutoff valve is located? You will find it on the pipe adjacent to your water meter.

Frozen water pipes?  Please click on link below to find help in FAQ (Frequently-Asked Questions):

The mission of the Water Division is to provide the Village's water customers with continuous, high quality water that meets national drinking water standards. The Water Division is responsible for the following programs:

Distribution System Maintenance & Repair, which includes the annual fire hydrant flushing, and the inspection, maintenance and repair of all elements of the Carol Stream water distribution system, including:

--Three (3) Water Pressure Adjusting Stations

--Three (3) Standby Supply Wells

--Five (5) Water Storage Tanks

--Over 100 Linear Miles of Water Supply Main

--Over 1,700 Fire Hydrants

Daily Inspections, including inspections of water/sewer installations, service connections, main extensions, meter installations and IEPA-mandated water quality sampling.  

Water Metering, which includes the repair, replacement and reading of water meters; the tracking of maintenance activity for over 10,000 customer meters in the system; and water system turn-ons and turn-offs.  

These programs operate under the direct supervision of the Village’s Water/Sewer Supervisor.

YEAR-ROUND WATERING RESTRICTIONS - Odd-Numbered Addresses Water On Odd-Numbered Days. Even-Numbered Addresses Water On Even-Numbered Days . . .