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  • At the start of the winter season, insulate those pipes that are most susceptible to freezing, such as those in outer walls, attics and crawl spaces. Seal any leaks that allow cold outside air into a pipe gallery.  You can also wrap pipes with UL-approved heat tape.  Disconnect garden hoses and shut off and drain water from pipes leading to outside faucets. And make sure you know how to shut off your home's water service - in case of emergency, (the valve is typically located near the water meter.)

    When the weather turns frigid, if you have faucets located next to an outside wall, let hot and cold water trickle from those faucets. Open cabinet doors to allow heat to warm pipes under the sink. Make sure your thermostat is never set below 55 degrees.  If you plan to be away, consider shutting your water off at the main valve or ask someone to check your home daily to make sure the furnace is sufficiently warming the home.

     If you have low water pressure or no water at all to a particular faucet, the pipes in that area may be frozen. Bring warm air to the area by opening cabinet doors to allow heat to warm pipes under sinks.  Seal any leaks that allow cold air into pipe gallery.  If there is no water or low pressure throughout the house, check the area where the meter is located. Make sure there are no cold drafts blowing on the pipes, and warm the temperature of the room to help thaw pipes.

    If pipes have burst, please call the Public Works Department [during working hours at (630) 871-6260; after hours call 911]. Then call a plumber and your insurance agent to inspect whatever damage has occurred. Never try to thaw a pipe with an open flame or torch.  Be careful of potential for electric shock when working in or around standing water.  
    Home I want to.. Prevent Frozen Water Pipes


    500 North Gary Avenue | Carol Stream, Illinois 60188 | Phone: (630) 665-7050 | TDD: (630) 668-5785 | Fax: (630) 665-1064