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1.
Can the Village install a stop sign to slow down
the traffic on my street?
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Stop
signs are not allowed to be posted to "slow
down" traffic according to the Illinois
Manual on
Uniform Traffic Control Devices.
We can send "The Truth about Speeding in
Residential
Areas" brochure.
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2.
What can be done to fix the ponding in my yard?
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We can take your name and address and send an inspector to your property
to make suggestions.
Typically we will fill out a Citizen Service
Request (CSR).
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3.
Where is a specific utility located?
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If it is an accepted subdivision call JULIE (Joint Utility Locating
Information for Excavators) at 1-800-892-0123, the Village
is a part of that system.
If it is an unaccepted subdivision (under
construction) you need to call your builder or developer.
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4.
How long is it going to take to get my permit?
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The Engineering Department does not issue building or accessory permits.
Community Development issues all building and accessory
permits. Subdivision, stormwater, utility,
overweight/oversize and earth movement permits are all
issued by the Engineering Services Department. Permits are
reviewed based on a maximum target review time depending
on the complexity of the permit.
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5.
Why do we have to put up a preservation bond and how long
does it take to get it back?
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| A preservation bond is to ensure that no public facilities (roads,
sidewalks, etc.) are damaged when work is done on private
property. Assuming
no damage is done it can be returned in seven to ten working days after the site has been inspected.
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6.
Why isn't my street light working?
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If it is an accepted subdivision, (village maintained) Public Works
needs to be contacted to make the necessary repairs, if it
is an unaccepted (develop maintained) subdivision, the
developer needs to be contacted.
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7.
When will my final survey be approved so that I can get my
accessory permit?
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| Final surveys are not approved in the winter because the lot needs to be
inspected for drainage.
However, few accessory permits are requested in the
winter. Their
approval depends on how quickly the developer performs
punchlist items such as grading corrections, setting
property corner irons, installing sod, etc.
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8.
Can I fill my newly installed pool?
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Pools can be filled according to the odd/even date and address
relationship. For
instance if you live at 111 Hillcrest, you can only fill
on odd numbered calendar days.
If you would like to fill your pool for two (2)
consecutive days you must be placed on the watering list.
The Engineering Department requires your name and
address to be placed on the "watering list".
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9.
What are parking lot requirements?
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| Parking lot stall size and number are regulated by the Community
Development Department.
Physical construction, i.e., material and
thickness, is regulated by Engineering depending on the
zoning and use.
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10. What can be
done about icing on my street or sidewalk?
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Icing in the street should be reported to Public Works so they can salt
the location, however the homeowner is responsible for
icing on the sidewalk.
We can generate a CSR to determine if anything can
be done depending on the individual circumstances creating
the icing problem.
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11. Is my
neighbor's sump pump in conformance with the code?
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| We can generate a CSR to send an inspector to check for conformance.
The minimum distance allowed is 10' from the
front property line and 5' from the side or rear property
line. However,
if the sump pump discharge is causing a drainage problem,
the line must be relocated to eliminate the problem.
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12. What are the
driveway specifications?
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Driveway specifications depend on the type of use (commercial,
industrial, residential) and zoning requirements for
allowable width depending on the width of the lot.
Construction materials and thickness is also
dependent on the use.
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13. Can we
obtain a conditional occupancy without all the
improvements being completed, i.e. driveways, parking
lots, lighting, landscaping, striping, final as-built,
etc?
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| Conditional occupancy can be obtained by posting securities for the
uncompleted items. These
items are usually cosmetic, and can not affect the safety
or operation of the facility and the work that could not
be completed in time was beyond the control of the builder
or developer.
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14.
How do I get my preservation bond back?
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Bonds can only be returned after the item in question has been
completed, inspected and improved. Call the
Engineering Department at (630)871-6220 to ask for a final
inspection.
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15. When is my
street going to be reconstructed, paved, etc.?
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| We can check the Capital Improvements Program for the next year.
If it is not on the list we can re-evaluate it when
the streets are inspected in the summer.
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16. Will my sidewalk
and curb be replaced when my street is repaved?
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Depending on the condition of the
concrete the inspector will determine what needs to be
replaced.
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17. How can I
sign up for the shoreline Clean-up Program?
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We
can send you a registration packet if you could tell us
your name, address and number of volunteers.
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18. What can we
do with the wetlands on our property?
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Certain wetlands are protected by the U.S. Army Corps of Engineers and
all wetlands in DuPage County are protected by the DuPage
County Countywide Stormwater & Flood Plain Ordinance
(hereafter referred to as the “Ordinance”).
Any activity that effects a wetland or its 50-foot
buffer including changes in hydrology is a difficult
process to get permitted.
Our suggestion is to hire a reputable consultant
that has a lot of experience with the DuPage County (DPC)
Ordinance.
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19. What are
your storm water regulations?
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The Village of Carol Stream has adopted the DPC Ordinance and is a
full-waiver community.
This means the Village not the County performs the
reviews and issues the permit.
A copy of the Ordinance can be obtained from DuPage
County. Any
non-Special Management Area (SMA) questions, can be
answered by Village Engineering Staff whereas SMA
(includes floodway, floodplain, wetlands and fringe areas)
questions can be addressed by our engineering consultant,
Christopher B. Burke.
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