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Winter Season Tips and Reminders

Post Date:11/25/2019 10:38 AM

To stay safe during the winter season, please be mindful of these important snow and ice tips and reminders:

  • Clearing a normal route to ensure safe passage for drivers, school buses, and emergency vehicles takes anywhere from 6-8 hours, depending on the severity of the snowfall. With over 200 lane miles of streets, 300 cul-de-sacs, and 10,000 households in Carol Stream, snow and ice removal is a large undertaking and requires an efficient response by our Public Works Department.

An unavoidable consequence of our snow removal operations is that snow from the street gets plowed onto the end of driveways. But, there is one strategy you can employ to help limit this problem: clear about 10 feet of snow from the right side of your driveway (as you are facing it) and pile the snow to the left of your driveway- downstream of plowing operations. See the image below for a visual.

snow area 

  • Another unfortunate result of snow operations is damage to mailboxes. If your mailbox was struck by a Carol Stream plow truck and was properly installed per USPS guidelines, our workers will quickly install a temporary mailbox until weather conditions allow a permanent replacement. However, mailboxes suffering damage due to improper installation (placed too close to the curb) or deteriorated support (rotting wood, rusted metal, etc.) are not the maintenance responsibility of the Village. In addition, sometimes heavy snow coming off the edge of the plow will cause some damage to a mailbox. In these cases, the resident is responsible for repair or replacement.

To determine how damage occurred to your mailbox, please contact Public Works at 630-871-6260, and someone will be sent to review the damage with you.

  • Shoveling or blowing snow from private property onto the street is prohibited, and can result in a citation. Please do not blow or shovel from your driveway onto the street!
  • Per Village Ordinance, on-street parking is prohibited after a one-inch snowfall until streets have been completely cleared of snow.
  • Adopt a fire hydrant near your residence and clear it of snow for easy access in case of an emergency.
  • To ensure plows do not hit refuse containers, place them behind the curb, not the street.
  • Never attempt to unclog a snow blower with your hands, even if it is off. Use a stick or broom handle instead. The Centers for Disease Control and Prevention claim 5300 emergency visits and 1,000 amputations a year.

While Carol Stream Public Works maintains most streets in the Village, some of the major roadways are owned and maintained by other agencies:   

  • IDOT (847-705-4227): North Avenue
  • DuPage County DOT (630-407-6900): Army Trail Road, County Farm Road, Gary Avenue, Schmale Road, St. Charles Road

For more information and to read the Village’s 2019-20 Snow and Ice Plan, view our Snow and Ice Program page. Be sure to also like us on Facebook and follow us on Twitter for more winter updates as they develop.


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