No public admittance to the Municipal Building until further notice due to COVID-19. Learn more.


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Changes to Municipal Services: COVID-19

Post Date:03/17/2020 5:06 PM

On March 19, 2020 Mayor Pro Tem McCarthy signed an emergency declaration that gives the Village the ability to activate emergency resources if necessary.

An additional declaration was also signed followed by another

Based on updated COVID-19 (Coronavirus) social distancing recommendations, the Village of Carol Stream will be ending public access to Village Hall and the Police Records Department as of March 20, 2020. Unless otherwise approved, only staff and elected officials will be allowed access to the Municipal Building. While critical operations, such as Police emergency response and Public Works water and sanitation services will continue, other administrative services will be temporarily reduced to prevent the spread of COVID-19. To view cases in DuPage County visit this map

The April 6th Budget Public Hearing and Board Meeting was done electronically. We expect to employ electronic meetings as needed during this pandemic.  

Residential Garbage and Recycling still active (No changes to schedule).

Residents are encouraged to take advantage of online Village services and call or e-mail the Village with questions during regular business hours.

Online Services include:

Services Temporarily Suspended:

  • Fingerprint and Background Checks
  • Solicitor Permits
  • Itinerant Vendor Licensing 

Below is contact information for each Village Department:

Also the Library is offering digital services including library card registration which gives you access to digital resources like live online tutoring, e-books and digital audiobooks for all ages, lifelong learning classes, plus streaming movies, TV shows, and music.

We are grateful for your understanding during these unprecedented times and thank you for supporting the health of our community. Information and circumstances are changing rapidly and we will continue to keep our information resources up to date.

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