Can the Village install a stop sign to slow down the traffic on my street?
Stop signs are not allowed to be posted to "slow down" traffic according to the Illinois Manual on Uniform Traffic Control Devices. We can send "The Truth about Speeding in Residential Areas" brochure.
What can be done to fix the ponding in my yard?
We can take your name and address and send an inspector to your property to make suggestions. Typically we will fill out a Citizen Service Request (CSR).
Where is a specific utility located?
If it is an accepted subdivision call JULIE (Joint Utility Locating Information for Excavators) at 1-800-892-0123, the Village is a part of that system. If it is an unaccepted subdivision (under construction) you need to call your builder or developer.
How long is it going to take to get my permit?
The Engineering Department does not issue building or accessory permits. Community Development issues all building and accessory permits. Subdivision, stormwater, utility, overweight/oversize and earth movement permits are all issued by the Engineering Services Department. Permits are reviewed based on a maximum target review time depending on the complexity of the permit.
Why do we have to put up a preservation bond and how long does it take to get it back?
A preservation bond is to ensure that no public facilities (roads, sidewalks, etc.) are damaged when work is done on private property. Assuming no damage is done it can be returned in seven to ten working days after the site has been inspected.
Why isn't my street light working?
If it is an accepted subdivision, (village maintained) Public Works needs to be contacted to make the necessary repairs, if it is an unaccepted (develop maintained) subdivision, the developer needs to be contacted.
When will my final survey be approved so that I can get my accessory permit?
Final surveys are not approved in the winter because the lot needs to be inspected for drainage. However, few accessory permits are requested in the winter. Their approval depends on how quickly the developer performs punchlist items such as grading corrections, setting property corner irons, installing sod, etc.
Can I fill my newly installed pool?
Pools can be filled according to the odd/even date and address relationship. For instance if you live at 111 Hillcrest, you can only fill on odd numbered calendar days. If you would like to fill your pool for two (2) consecutive days you must be placed on the watering list. The Engineering Department requires your name and address to be placed on the "watering list".
What are parking lot requirements?
Parking lot stall size and number are regulated by the Community Development Department. Physical construction, i.e., material and thickness, is regulated by Engineering depending on the zoning and use.
What can be done about icing on my street or sidewalk?
Icing in the street should be reported to Public Works so they can salt the location, however the homeowner is responsible for icing on the sidewalk. We can generate a CSR to determine if anything can be done depending on the individual circumstances creating the icing problem.
Is my neighbor's sump pump in conformance with the code?
The Village does not have a code requirement for the minimum distance that a sump pump discharge must be placed from a property line. Our Code prohibits sump pump discharges from causing damage, as defined in Section 14-1-1, and would thus be enforced under Section 14-1-4. The Village relies instead on Illinois Drainage Law, which allows for drainage from upstream properties to downstream properties via the natural course of drainage or, when in a developed state, where the drainage path was designed. In residential areas built after 1970, the designed drainage path is typically in side and rear yard swales out towards the street or towards a storm drain. Neighbors are encouraged to work together on a solution that is amenable to both parties. The Engineering Department is available to provide technical guidance in the form of a site visit or a letter informing the owner of the sump pump of their options.
What are the driveway specifications?
Driveway specifications depend on the type of use (commercial, industrial, residential) and zoning requirements for allowable width depending on the width of the lot. Construction materials and thickness is also dependent on the use.
Can we obtain a conditional occupancy without all the improvements being completed, i.e. driveways, parking lots, lighting, landscaping, striping, final as-built, etc?
Conditional occupancy can be obtained by posting securities for the uncompleted items. These items are usually cosmetic, and can not affect the safety or operation of the facility and the work that could not be completed in time was beyond the control of the builder or developer.
How do I get my preservation bond back?
Bonds can only be returned after the item in question has been completed, inspected and improved. Call the Engineering Department at (630)871-6220 to ask for a final inspection.
When is my street going to be reconstructed, paved, etc.?
We can check the Capital Improvements Program for the next year. If it is not on the list we can re-evaluate it when the streets are inspected in the summer.
Will my sidewalk and curb be replaced when my street is repaved?
Depending on the condition of the concrete the inspector will determine what needs to be replaced.
How can I sign up for the shoreline Clean-up Program?
We can send you a registration packet if you could tell us your name, address and number of volunteers.
What can we do with the wetlands on our property?
Certain wetlands are protected by the U.S. Army Corps of Engineers and all wetlands in DuPage County are protected by the DuPage County Countywide Stormwater & Flood Plain Ordinance (hereafter referred to as the “Ordinance”). Any activity that effects a wetland or its 50-foot buffer including changes in hydrology is a difficult process to get permitted. Our suggestion is to hire a reputable consultant that has a lot of experience with the DuPage County (DPC) Ordinance.
What are your storm water regulations?
The Village of Carol Stream has adopted the DPC Ordinance and is a full-waiver community. This means the Village not the County performs the reviews and issues the permit. A copy of the Ordinance can be obtained from DuPage County. Any non-Special Management Area (SMA) questions, can be answered by Village Engineering Staff whereas SMA (includes floodway, floodplain, wetlands and fringe areas) questions can be addressed by our engineering consultant, Christopher B. Burke.