Non-Emergency: (630) 668-2167
Fax: (630) 668-2397
To contact us please click here. Emails are only monitored Monday through Friday during normal business hours.
"We, the men and women of the Carol Stream Police Department, are committed to serving with pride and professionalism. We are dedicated to protecting the lives, the rights, and the property of the public we serve. Through our training, our education, and our honor, we will distinguish ourselves as Carol Stream’s Finest. Our mission is to set the standard for integrity and excellence in all our efforts."
The Village has received numerous inquiries from the public concerning the policies of the Carol Stream Police Department. This FAQ document is based on those inquiries in addition to the concepts expressed by the #8CANTWAIT Campaign on police use of force reform and the Ten Shared Principles developed between the Illinois Association of Chiefs of Police (ILACP) and the Illinois NAACP State Conference.
The Carol Stream Police Department FAQs can be accessed at this link.
Carol Stream Police Department Policy
It is the policy of the Carol Stream Police Department to limit its members to only exercise the authority granted to them by law. While this department recognizes the power of peace officers to make arrests and take other enforcement action, officers are encouraged to use sound discretion in the enforcement of the law. This department does not tolerate abuse of law enforcement authority.
The Village of Carol Stream Police policy manual can be accessed at this link.
Do not use the email form for overnight parking requests. For overnight parking requests please contact the Police Records Division at (630) 668-2167. If you require the assistance of an officer for any reason, please dial 9-1-1 for assistance.